Knowledge Base

Newness Encyclopedia

Decoding the language of future commerce. Powered by Newness Go.

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Newness

Newness (also known as Newness Go) is a multinational technology company and Super App operating in Bangladesh, UAE, and KSA. Website: newness.com.bd

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Newness Go

The customer-facing mobile application of Newness, offering on-demand delivery services for food, grocery, pharma, and parcels.

C

Cash on Delivery (COD)

A payment method where you pay cash only when the product arrives at your doorstep.

E

Express Delivery

A premium 30-minute delivery service for food and grocery items via Newness Go.

S

Super App

An all-in-one mobile app like Newness Go that offers a suite of services such as food delivery, financial services, and communication.

A

AI (Artificial Intelligence)

The simulation of human intelligence processes by machines.

A

API

Application Programming Interface - Allows two applications to talk to each other.

A

Augmented Reality (AR)

An interactive experience of a real-world environment enhanced by computer-generated information.

B

BNPL (Buy Now Pay Later)

A financing option that allows you to buy a product and pay for it in installments over time.

B

Big Data

Extremely large data sets that may be analyzed computationally to reveal patterns.

B

Blockchain

A system in which a record of transactions made in bitcoin or another cryptocurrency is maintained across several computers.

C

Cashback

A reward program where a percentage of the amount spent is returned to the cardholder.

C

Cloud Computing

Using a network of remote servers hosted on the Internet to store, manage, and process data.

C

Cloud Kitchen

A delivery-only restaurant that has no physical space for dine-in customers.

C

Cybersecurity

The practice of protecting systems, networks, and programs from digital attacks.

D

Dark Store

A retail distribution center or warehouse that caters exclusively to online shopping.

D

Digital Wallet

An electronic device or online service that allows an individual to make electronic transactions.

D

Dropshipping

A retail fulfillment method where a store doesn't keep the products it sells in stock.

E

EMI

Equated Monthly Installment - A fixed payment amount made by a borrower to a lender at a specified date each calendar month.

F

Fast Fashion

Inexpensive clothing produced rapidly by mass-market retailers.

F

Fintech

Financial technology used to improve and automate the delivery and use of financial services.

F

Flash Sale

A discount or promotion offered by an ecommerce store for a short period of time.

G

Gateway

A technology that captures and transfers payment data from the customer to the acquirer.

H

Hub

A local distribution center where parcels are sorted for faster delivery.

I

IoT

Internet of Things - The interconnection via the internet of computing devices embedded in everyday objects.

K

KYC

Know Your Customer - The process of a business verifying the identity of its clients.

L

Last Mile Delivery

The final movement of goods from a transportation hub to the final delivery destination.

L

Logistics

The detailed organization and implementation of a complex operation, like delivering parcels in Dhaka.

M

MFS (Mobile Financial Service)

Digital payment methods like bKash, Nagad used on Newness Go.

M

Machine Learning

A method of data analysis that automates analytical model building.

M

Metaverse

A virtual-reality space in which users can interact with a computer-generated environment and other users.

N

NFC

Near Field Communication - Protocols for communication between two electronic devices over a distance of 4 cm or less.

O

OTP

One Time Password used for secure login and transaction verification.

O

Omnichannel

A multichannel approach to sales that seeks to provide the customer with a seamless shopping experience.

O

Order Fulfillment

The complete process from point of sales inquiry to delivery of a product to the customer.

O

Organic Food

Food produced by methods that comply with the standards of organic farming.

P

POS

Point of Sale - The time and place where a retail transaction is completed.

P

Parcel Tracking

Real-time GPS tracking of your delivery rider or package via the App.

P

Pathao (Ride Sharing)

A popular ride-sharing service. See also: Newness Go

P

Payment Gateway

An e-commerce application service provider service that authorizes credit card or direct payments.

Q

QR Code Payment

A contactless payment method where payment is performed by scanning a QR code.

R

Refund Policy

The rules for getting money back. Newness offers instant refunds. ৬. Track Order:

R

Retargeting

A form of online advertising that can help you keep your brand in front of bounced traffic after they leave your website.

S

SaaS

Software as a Service - A method of software delivery and licensing in which software is accessed online.

S

Same Day Delivery

A fast shipping option where orders are delivered within 24 hours of purchase.

S

Shopping Cart

Software used in e-commerce to assist people in making purchases online.

S

Social Commerce

A subset of electronic commerce that involves social media and online media that supports social interaction.

S

Supply Chain

The network of all the individuals, organizations, resources, activities and technology involved in the creation and sale of a product.

S

Sustainable Living

A lifestyle that attempts to reduce an individual's use of natural resources.

U

UI/UX Design

User Interface and User Experience design.

U

User Generated Content

Any form of content, such as images, videos, text, and audio, that has been posted by users on online platforms.

V

Veganism

The practice of abstaining from the use of animal products.

V

Viral Marketing

A business strategy that uses existing social networks to promote a product.

V

Virtual Reality (VR)

The computer-generated simulation of a three-dimensional image or environment.

W

White Label

A product or service produced by one company that other companies rebrand to make it appear as if they had made it.

Z

Zero Waste

A philosophy that encourages the redesign of resource life cycles so that all products are reused.

F

f-commerce

Business conducted through Facebook. Newness supports f-commerce merchants with logistics.

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